Technology Support
Technology Support
Technology Support
Technology Support
Connecting students, staff, and families through technology.
Technology supports engaging, accessible, and connected learning experiences throughout PLESD. We provide the digital tools, systems, and assistance needed to help students learn, educators teach, and families stay informed.
Technology in Education
PLESD uses technology to enhance instruction, support collaboration, and help prepare students to become responsible digital learners. Our technology systems provide students and staff with access to educational resources while supporting privacy, security, accessibility, and responsible technology use.
Technology Support
District Staff
Need technology assistance? Choose one of the following options to submit a support request:
- Email the Technology Help Desk: helpdesk@plusd.org
- Submit an online help request: Open Follett IT Asset Manager
To submit an online request, sign in using your PLESD Google account. Select New Request, complete the required information, and then select Submit Request. You may return to Follett IT Asset Manager at any time to check the status of your request.
Families
If you need assistance with a student device, account, password, or another technology-related issue, please contact your child’s teacher or school office first. School staff can help resolve many common issues or refer the request to the appropriate technology staff.
If additional assistance is needed, contact the Technology Help Desk.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
How do staff members request technology assistance?
What should families do if a student is having a technology problem?
How can staff check the status of a technology request?
District staff may email the Technology Help Desk at helpdesk@plusd.org or submit a request through Follett IT Asset Manager using their PLESD Google account.
Families should first contact their child’s teacher or school office for assistance with student devices, accounts, passwords, or other technology-related concerns. If additional support is needed, school staff will help connect the family with the appropriate technology personnel.
Staff may log in to Follett IT Asset Manager using their PLESD Google account to view the status of a submitted request. Email updates may also be provided as the request is reviewed and completed.
Need More Assistance?
Click below for more Information on the Technology Department
