Plumas Lake Elementary School District

Complaints

Plumas Lake Elementary School District welcomes constructive comments that help to improve the quality of our educational program and assist our staff to perform their tasks more efficiently.

Some complaints fall within the jurisdiction of the school district and others fall within the jurisdiction of the California Department of Education.

For general information on complaints, please click here to view the California Department of Education Uniform Complaint Procedures.

Complaints About School Personnel

Governing Boards are legally required to safeguard employees from individuals who may upbraid, insult or abuse them (illegal acts). In addition, personnel matters, especially anything evaluative in nature, must be done in a closed board meeting.

The procedure for filing a complaint is as follows:
  • A complaint concerning a school employee should first be made directly to the person the complaint concerns.
  • If unresolved, then the complaint should be directed to the Principal in writing, for review and analysis.
  • If unresolved, the complaint shall be referred to the Superintendent.
  • The Superintendent's decision shall be final, unless one of the parties involved requests a closed session before the Board of Education on the complaint. When a complaint is made directly to the Board as a whole or to an individual Board member, it shall be referred to the administration for study and possible solution

Complaints About Instructional Programs

If you wish to lodge a complaint about an instructional program, please present your criticism in writing to the Superintendent.

Written complaints about programs should be very specific in nature, addressing:
  • The program involved.
  • Specific complaints.
  • Identification of complainant by name, address, any pertinent affiliation, and a statement of the basis for criticizing the particular item.
If the complaint involves any Consolidated Categorical Programs (Title I, Title II, GATE, etc.), the complainant may contact and discuss the issue with the School's Administrator. If the issue is still unresolved, the complainant may use the Uniform Complaint Procedure.

Complaints About Materials

If you wish to lodge a complaint about instructional materials or programs, please present your criticism in writing to the Superintendent.

Written complaints about instructional materials should contain the following information:
  • Title of book, recording, film or other item of instructional material.
  • Name of author, publisher, producer, and/or sponsor.
  • Citation of the pages and specific passages in question; reference to specific illustrations or scenes in question. (Isolated statements quoted out of context cannot be accepted as evidence to substantiate a complaint.)
  • Identification of complainant by name, address, any pertinent affiliation, and a statement of the basis for criticizing the particular item.
A review of the complaints of instructional materials will be made and the Superintendent will notify you of the decision.

Complaints About Special Education Programs

State regulations (CAC 5, SEC. 3080) require the District to establish procedures to deal with complaints regarding special education. If you believe that the District is in violation of Federal or State law governing the identification or placement of special education students, or similar issues, you may file a written complaint with the District. State regulations require that the District forward your complaint to the State Superintendent of Public Instruction.

Procedures are available from your school principal.

The responsibilities of the complainant, the local educational agency, and the California Department of Education according to California Code of Regulations, Title 5, sections 4600-4687.

Click here to view:
  • Uniform Complaint Procedures Brochure
  • Proceso Uniforme de Quejas (Spanish)
Click a link below to view the Plumas Lake Annual Notice & Complaint Procedure Form:
  • Annual Notice - English
  • Aviso Annual - Spanish 
  • Complaint Procedure Form - English
  • Forma Del Procedimiento De Queja - Spanish