SCOPE OF RESPONSIBILITY:
The Nutrition Service Department: Responsible for providing access to healthy meals for all enrolled students, maintaining transaction and charge records, and for notifying the student’s parent/guardian of low or outstanding balances at regular intervals. The Nutrition Service Department is also responsible for notifying the School District of outstanding balances.
The School District: Responsible for supporting the Nutrition Service Department in maintaining accounts in good status and collection activities.
The Parent/Guardian: Account monitoring and immediate payment.
Funds collected for meal purchases pay directly for the food included in your child’s meal, as well as so much more. Some goals meal purchases fund include:
Continued lean protein and whole grain entree options
Continued access to fresh produce
Continued farm to school and locally procured produce
Continued Nutrition Services Team excellent service standard
Scratch cooked menu items (meaning food is created and prepared completely on site)
Farm to school activities, such as farmer visits and produce taste testing/cooking events
Nutrition Education in the classroom
Increase children’s consumption of fruits and vegetables
PLESD allows students to charge meals even if they have a negative balance because we understand that there are days when automatic payments may not have been completed, students forget to bring lunch or their money, and more. Parents are expected to immediately bring the account into good standing. If negative balances are not paid the school district will use, but will not be limited to, the following methods collect the balance due:
Email communication sent home requesting balance to paid;
Automated phone calls requesting balance to be paid;
Discrete letters mailed directly to home address requesting balance to be paid;
Personal phone calls home;
Referral of account to student services department;
If the payment is not received, the Superintendent or his/her designee may take one or more of the following actions, unless or until prohibited by state law or regulation, and/or current Board Policies:
1) Prohibit participation of student, or other students in the student’s household, from participating in any future fee based program until or unless outstanding balances are resolved.
2) Revoke inter-district agreement.
Account management is the responsibility of the family. Account management tools include:
Convenient online access to view your student(s)’ account for free with www.MySchoolBucks.com.
Access to the most recent 30 days transaction records through www.MySchoolBucks.com.
On-the-go monitoring with the FREE MySchoolBucks app for smart phones and smart devices.
Access to transaction histories detailing all purchases and payments for the current school year, available by request through the Nutrition Services office.
Repayment arrangements directly with the Nutrition Services Department.
For withdrawn, and promoting students; a written request for a refund of any money remaining in their account must be submitted. An e-mail request is also acceptable. Students who are promoting at the end of the year will be given the option to transfer to a sibling’s account with a written request.
Unclaimed funds must be requested within one school year. Unclaimed funds will then become the property of the PLESD Nutrition Service Program.
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: email@example.com.USDA is an equal opportunity provider, employer, and lender.