1. Accidental damage, cracked screens, drops, liquid spills, submersion. (As per agreement, 1st incident will be covered with no charge; 2nd and 3rd incidents will incur a deductible fee; additional incidents will be referred to site admin for appropriate measures. All incidents will be evaluated for deliberate abuse/neglect).
2. Theft, burglary, robbery with official police report- FIRST INCIDENT ONLY. Any subsequent incidents are treated as neglect and incur full charges for repair or replacement.
3. Vandalism, with official police report or school administrator incident report.
4. Mechanical failures, determined by IT staff, are covered even if not under a manufacturer’s warranty.